Most frequent questions and answers
Yes. Viewdata is FREE for everyone to use. The free version does have limitations however. You do have access to the ABS data and you can perform some basic data analysis. You can choose to upgrade to Viewdata Plus or Viewdata Enterprise at anytime for access to premium tools and content.
Viewdata Enterprise is ideal for organizations, businesses and franchises with large teams who need all the productivity and smart data analytical features of Viewdata Plus with advanced controls to collaborate and publish decision-making data critical to business needs.
Yes. You can cancel your subscription at any time.
In order for Viewdata to read your data and map it, it needs to be a Comma Separated Value, a CSV file. The reason is a CSV file is simply each cell separated by a comma, which is why it is called a CSV or Comma Separated Value File. An Excel file can be configured in a multitude of ways making it very difficult for Viewdata or any software to interpret. Most Excel files can be saved as a CSV.
You can find an explanation of a CSV file type here: https://en.wikipedia.org/wiki/Comma-separated_values
The CSV file type is a constant across many software applications such as your CRM and CMS systems and this makes it ideal to export data directly out of these systems and analyse it in Viewdata.
The other things that you will notice about the file itself are:
- One of the columns is a geographical attribute such as in this case a Postcode. Viewdata needs to have a location in the file in order to understand where that customer resides and map the associated information.
- Each line is represented as an event or in this case an order and has a number of columns of information associated with it.
- The spreadsheet can contain thousands of rows of data and Viewdata is capable of processing – this no problem.
- You can also configure your CSV file differently to contain different data or add columns to suit your business requirements.
Viewdata will currently map the following geographical areas without any further input from a customer, simply by dropping the CSV data file into the browser.
The geographical areas are: Suburbs, Postcodes, Local Government Areas, State Electoral Boundaries and the SA2 codes from the Australian Bureau of Statistics.